Privacy Policy

This privacy notice from Aako Inc.(“Company,” “we,” “us,” or “our”) describes how we access, collect, store, use, and share your personal information when you use the Vela platform and related services (collectively, the “Services”). If you have questions, contact us at yasushi@aako.world.

Summary of Key Points

• We collect personal information based on how you interact with our Services.
• We do not process sensitive personal information.
• We do not collect information from third-party sources.
• We process information for service provision, improvement, communication, and security.
• We share information only in limited, specific situations.
• We implement organizational and technical security protections.
• Your rights depend on your geographic location and applicable privacy laws.

1. Information We Collect

Voluntarily provided data:

• Names, phone numbers, email addresses
• Usernames, passwords, contact preferences
• Billing addresses and payment information
• Platform account connections (social media, messaging services)
• Content and data you share with your AI agent

Automatically collected data:

• Device information (ID, model, OS, IP address)
• Usage data and interaction patterns
• Browser type and language preferences

All provided information must be true, complete, and accurate.

2. How We Use Your Information

We process personal information for:

• Account creation and authentication
• AI agent configuration and service delivery
• Administrative and promotional communications
• Feedback requests and service improvement
• Service protection and fraud prevention
• Usage trend identification and analytics
• Legal compliance

3. When We Share Your Information

We may share information in the following situations:

• Business transfers: During mergers, acquisitions, or asset sales
• Service providers: Third-party platforms and APIs that power your AI agent integrations (social media, messaging services, analytics providers)
• Legal requirements: When required by law or to protect our rights
• With your consent: When you explicitly authorize sharing

Third-party service providers we work with are contractually obligated to protect your information in accordance with applicable data protection laws.

4. Cookies and Tracking

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information, maintain security, prevent crashes, save preferences, and assist with site functions.

5. Data Retention

We retain personal information only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law. When no legitimate business need exists, we will either delete, anonymize, or securely isolate your data from further processing.

6. Data Security

We implement appropriate and reasonable technical and organizational security measures to protect your information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized parties will not be able to access your information.

7. Minors

We do not knowingly collect, solicit data from, or market to individuals under 18 years of age. If we learn that we have collected information from a minor, we will deactivate the account and delete the data promptly.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, copy, or delete your personal information. You may withdraw consent at any time by contacting us.

Marketing opt-out:You can unsubscribe via email links, reply “STOP” or “UNSUBSCRIBE” to SMS, or contact us directly.

Account termination: You may request to close your account at any time. Upon termination, your information will be deactivated from active databases but may be retained as needed for fraud prevention, investigations, and legal compliance.

9. Do-Not-Track

Currently, no uniform Do-Not-Track standard exists. We do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will inform you in a revised version of this policy.

10. U.S. Resident Rights

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia may have additional rights regarding their personal information under applicable state privacy laws. Contact us to exercise these rights.

11. Policy Updates

We may update this policy periodically. Updates are indicated by a revised date at the top. Significant changes will be communicated via prominent website notices or direct notifications.

12. Contact Us

Aako Inc.
Data Protection Officer
Email: yasushi@aako.world

13. Data Access and Deletion

You may request to review, update, or delete your personal information, or withdraw processing consent, by contacting us at yasushi@aako.world. These rights may be limited by applicable law.